Términos del servicio

GENERAL INFORMATION

Welcome to VerseGlow! The terms “we,” “us,” and “our” refer to VerseGlow. VerseGlow operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a selected shopping experience (the “Services”). VerseGlow is powered by Shopify technology, which allows us to provide the Services to you.

The following terms and conditions, together with any policies referenced in this document, these “Terms of Service” or “Terms,” describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide in our store is correct, current, and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online store. However, please note that the colors or appearance of the product may differ from how they appear on your screen due to the type of device you use to access the store and its settings.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be exactly as displayed or presented in our online stores.

All product descriptions may be changed at any time without notice at our sole discretion. We reserve the right to discontinue the sale of any product at any time, and we may limit the quantities of any product we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. VerseGlow reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be accepted until VerseGlow confirms that it has accepted it. We must receive and process your payment before accepting your order. You should review your orders carefully before completing your purchase, as VerseGlow may not be able to process a cancellation request after an order has been accepted.

If we do not accept, change, or cancel an order, we will attempt to notify you by contacting you through the email address, billing address, or phone number provided at the time the order was placed.

You may return or exchange your purchase only in accordance with our Refund Policy [LINK].

You represent and warrant that your purchase is for personal or household use and not for resale or commercial export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation sent to you by email. Unless expressly stated otherwise, posted prices do not include taxes, shipping fees, handling fees, customs duties, or import charges.

Prices posted in our online stores may differ from prices offered in physical stores, online stores, or other stores operated by third parties. From time to time, we may offer promotions through the Services that may affect pricing strategies and that may be governed by terms and conditions that differ from these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete;
(ii) you are duly authorized to use such credit card for the purchase;
(iii) the charges you incur will be accepted by your credit card company; and
(iv) you will pay the charges incurred by you at the posted prices, including shipping and handling fees and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for any shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We will not be liable for delays caused by the shipping carrier, customs procedures, or events beyond our control. Once we transfer products to the shipping carrier, title and risk of loss transfer to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, samples, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by VerseGlow, its affiliate, or licensor, and are protected by U.S. and foreign patents, copyrights, and other intellectual property laws.

These Terms allow you to use the Services only for your personal and non-commercial use. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be interpreted as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property of VerseGlow, Shopify, or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by VerseGlow.

The names, logos, product and service names, designs, and slogans of VerseGlow are trademarks of VerseGlow or its affiliate or licensor. You must not use such trademarks without the prior written permission of VerseGlow. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability arising from or related to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which the tools are provided by the relevant third-party provider or providers.

We may also, in the future, offer new features through the Services, including the release of new tools and resources. Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including any embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Services to access such third-party materials or websites, you do so at your own risk.

We will not be responsible for any damage or harm related to your access to any third-party website, or your purchase or use of any product, service, resource, or content on any third-party website. Please carefully review the third party’s policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]

VerseGlow operates using Shopify technology, which allows us to provide the Services to you. However, any sale or purchase made in our store is made directly with VerseGlow. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and VerseGlow, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claim, damage, or liability arising out of or related to your purchase and transaction with VerseGlow.

SECTION 10 - PRIVACY POLICY

All personal information that we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read this Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve our Services. Information that you submit to the Services will be transmitted and shared with Shopify, as well as with third parties that may be located in a country other than the one in which you reside, in order to provide the Services to you. Please review our Privacy Policy [LINK] for more information about how we, Shopify, and our partners use your personal information.

SECTION 11 - COMMENTS

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content, collectively referred to as “comments,” you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such comments in any medium for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, improve, optimize, and promote the Services, and to fulfill our obligations and exercise our rights under the Terms of Service.

You also represent and warrant that:
(i) you own or have all necessary rights to all comments;
(ii) you have disclosed any compensation or incentive received in connection with submitting your comment; and
(iii) your comment complies with these Terms.

We have no obligation:
(1) to maintain any comment in confidence;
(2) to pay compensation for any comment; or
(3) to respond to any comment.

We may, but are not obligated to, monitor, edit, or remove comments that we determine, in our sole discretion, to be illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise unacceptable, or that violate any party’s intellectual property rights or these Terms of Service.

You agree that your comment will not infringe any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comment will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website.

You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of any comment. You are solely responsible for any comment you make and its accuracy. We assume no responsibility for any comment posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on or through the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing strategies, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly:

(a) for any illegal or malicious purpose;
(b) to violate any international, federal, provincial, state, or local regulation, rule, law, or ordinance;
(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person;
(e) to transmit false or misleading information;
(f) to knowingly send, receive, upload, download, use, or reuse any material that does not comply with these Terms;
(g) to transmit or procure the sending of any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation;
(h) to impersonate or attempt to impersonate any other person or entity; or
(i) to engage in any other conduct that restricts or inhibits any person’s use or enjoyment of the Services, or that, as determined by us, may harm VerseGlow, Shopify, or users of the Services, or expose them to any type of liability.

In addition, you agree not to:

(a) upload or transmit viruses or any other type of malicious code that is or may be used in any way that affects the functionality or operation of the Services;
(b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) spam, phish, pharm, or pretext the Services;
(e) use any robot, spider, scraping tool, data collection and extraction tool, device, automatic process, artificial intelligence tool, including agentic AI, or automated or manual means to access the Services; or
(f) interfere with, bypass, or circumvent the security or authorization features, robots exclusion headers, or other measures we employ to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time, without prior notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS

14.1 This section, “Agent Terms,” applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Service. “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of, or at the instruction of, any person or entity and that may run on behalf of or using the device of such person, without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates in strict compliance with the requirements of Section 14.4 below. In addition, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any Service.

14.3 We may limit, including through technical measures, the access, use, and interaction of any Agent with the Services and how it does so.

14.4 Agents must:

(i) in every HTTP/HTTPS request, identify that the request comes from an Agent and disclose the name of the Agent by including the following in the user-agent string of the request: “Agent/[agent name]”;
(ii) not hide or create confusion regarding whether any access, use, or interaction comes from an Agent, such as by:
(a) imitating human behavior and interaction patterns; or
(b) completing or bypassing CAPTCHAs or measures intended to distinguish computer use from human use;
(iii) truthfully respond to any question or instruction seeking to determine whether interactions come from a human or a computer; and
(iv) not bypass or otherwise avoid any measure intended to block, limit, modify, or control whether Agents access, use, or interact with the Services and how they do so.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, at our sole discretion at any time without prior notice, and you will remain responsible for all amounts due up to and including the date of termination.

The following sections will continue to apply after any termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim